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How To Hold Successful Meetings

Provides tips for holding successful meetings, including inviting the right people, running short meetings, preventing someone from taking over a meeting, and developing an agenda.
€7.80 excl tax

1001 Ways To Inspire : Your Organization Your Team and Yourself

Motivation is the single most important management strategy you will ever need to ensure your personal, professional and organizational success. And 1,001 WAYS TO INSPIRE shows you how to re-apply motivation in everything you do.1,001 WAYS TO INSPIRE is a unique, results-oriented book that enables you to select from a menu of everyday motivational issues that include plenty of pitfalls and mistake
€9.60 excl tax

Ceo Logic : How to Think and Act like a Chief Executive

Go ahead -- get inspired by all those books the celebrity CEOs. Then read CEO Logic and learn why what they've done works. You'll discover the habits of mind shared by all successful managers -- the ability to think clearly, to perceive the fundamental management issues that underlie even the most complex business decisions. CEO Logic starts with the foundations of business success: the developmen
€10.40 excl tax

Collections Made Easy : Fast Efficient Proven Techniques to Get Cash from Your Customer

Collections Made Easy was written to help businesses like yours stay in business and gain control of their receivables. It helps you overcome your reluctance to make collection calls and keep better track of who pays when. The book begins by explaining the real reasons people don't pay their bills and reviews typical excuses you may hear - and the best ways to anticipate and overcome these obstacl
€8.30 excl tax

Bulletproof Presentations

The ability to make an effective presentation, whether it be to peers, bosses, customers, the general public, or the media, plays a major role in your career advancement. This book will give you what you need to speak effectively, with confidence, and in virtually any situation. This step-by-step program can turn even the shakiest speaker into a cool, confident presenter. It gives practical, easy-
€12.00 excl tax

50 Powerful Ideas You Can Use To Keep Your Customers : Third Edition

50 Simple Yet Effective Ways to Keep Customers Happy and Coming Back for More Ultimately, every successful enterprise must attract, serve, and win the loyalty of customers by providing worthwhile products and delivering excellent service. Getting and maintaining loyal customers affect an organization's bottom line more than any ad campaign, marketing program, or PR effort. This book is designe
€6.30 excl tax

Write To The Point

Thanks to e-mail, voice mail, cell phones, pagers, and the ever-expanding Web, we live in an age of information overload. Although all of these wonders were designed to make communication easier and faster, speed and efficiency have come with a price. Clear business writing has never been more difficult or stressful. Writers are expected to respond quickly to an endless flow of e-mail messages. Re
€8.90 excl tax

Ultimate Selling Power

This book will empower sales professionals to dramatically improve their sales effectiveness, and to close more sales with less effort. Simply put, it will make its readers more successful and it will help them make more money. It features the many powerful new sales and marketing techniques that have been developed in the last decade. There is no theory in this book. It is a practical, step-by-st
€10.40 excl tax

Why Customers Come Back : How to Create Lasting Customer Loyalty

Loyal customers are the most important asset of any company-more important than land, patents, equipment, or buildings. While finding new customers is often expensive, time-consuming, and ultimately unprofitable, retaining old customers is surprisingly easy and highly profitable. This book is not about slogans, banners, or promotions. It is about discovering and utilizing specific activities that
€8.30 excl tax

Make Your Paycheck Last

Here is the ideal financial resource for students, recent graduates, newlyweds, young professionals, single parents, the recently divorced, recent retirees, and anyone seeking to take charge of their finances. If most or all of your paycheck seems to disappear by the time your monthly expenses are paid or you are in serious debt this book will help you. Millions of people are living paycheck to pa
€7.80 excl tax

Compassionate Capitalism

What if every corporation in the world devoted one percent of its revenues, one percent of its employees' time, and one percent of its stock to the communities it serves? What would happen? It would change the world. This book suggests that such a radical change is possible, and lays out the blueprint to do so, with a radically new model in which companies leverage all of their assets-including em
€8.90 excl tax

Courting Business : 101 Ways for Acelerating Business Relationships

Why waste your time chasing after prospects when you can get them to come to you? Most self-proclaimed rainmakers let business drizzle in rather than positioning themselves to experience a downpour. Courting Business gives you the strategies for getting prospects to contact you. Ann Marie Sabath's proven three-step strategy will inspire you to be creative, consistent, and politely relentless in
€7.80 excl tax

Partnering Solution

The Partnering Solution shows employees and managers at every level how to work together, with a clear method, cutting-edge strategies, and practical tools. It is the first book to show readers how to achieve lasting results in a broad range of applications. Its methods will work equally well for large corporations and professional firms, universities and small groups, outsourcing and strategic al
€9.90 excl tax

2 Second Commute : Join the Exploding Ranks of Freelance Virtual Assistants

Virtual Assistants work from home, providing everything from administrative support to high-end consulting via email, phone and fax. Predicted to be a $130 billion industry by 2008, they don't commute, they set their own hours, and they get to spend time with their kids. Wouldn't you like to be a VA, too?Christine Durst founded the Virtual Assistant industry in 1995 from a basement office in rur
€9.40 excl tax

Small Business Owners Manual

An Owner's Manual provides fast, practical and direct advice and that's what you get with this book! The Small Business Owner's Manual is useful for newly minted entrepreneurs as well as seasoned business owners and can be read from cover-to-cover or to quickly look up information in the midst of a crisis. For example: Choose among 13 ways to get new financing and the 17 steps to building a winn
€12.00 excl tax

Jerks At Work : How to deal with People Problems and Problem People Revised Edition

In this updated and revised edition of Jerks at Work, popular syndicated columnist Ken Lloyd returns to grapple once again with one of America?s most popular (or unpopular) workplace topics, and presents his practical, upbeat, and professionally sound as an antidote. Drawing on e-mails and letters from employees and employers across America, Dr. Lloyd presents numerous examples of some of the mo
€10.40 excl tax

Climbing The Corporate Ladder In High Heels

Favoring neither the "in your face" aggressive tactics of the "break through the glass ceiling" school of thought, nor the "sugar and spice is everything nice" little-girl approach, Climbing the Corporate Ladder in High Heels shows women how to be outstanding successful and personally actualized without becoming just like men. There are 63 million working women in America, but only nine are top co
€7.80 excl tax

Better Than Perfect Hb : How Gifted Bosses and Great Employees Can Lift the Performance of Those Around Them

With the crisp style and provocative insights that have made him a leading syndicated columnist, Dale Dauten explores how the best bosses, employees and suppliers think, learn, and communicate differently. The title of his new book is taken from his conversation with the late Jean-Pierre Rampal, who reigned for decades as the world's leading flute player. When asked about his willingness to experi
€10.40 excl tax

Capitalizing On Being Woman Owned : Expert Advice for Women who Have or Are Starting their Own Business

This book is a reference guide and resource tool not only for women who own businesses, but, also, for people involved in working with and buying from woman owned businesses. It provides practical information and guidance on: understanding the advantages of being woman owned; marketing to all types of government and business entities; finding real resources and using them effectively; and research
€8.20 excl tax

Essential Supervisors Handbook

The key to a good business is good employees. The key to good employees? A great supervisor. The Essential Supervisor's Handbook provides a guide for both new and experienced supervisors featuring expert explanations, advice, and motivation. It is a quick reference guide that covers a wide range of topics, from employee relations, team leadership, and motivation to the legal aspects of hiring, fir
€8.90 excl tax