"You provide a red-carpet treatment for your employees and they´ll reward you with their effort, time, and loyalty."- Jeffrey W. Hayzlett
The world is changing and it´s time to reimagine and reshape your employee experience. Take care of the people who take care of your customers.
How do we get an hourly employee who has never received red carpet customer service, to give it? The answer i
Read what happened next in the follow-up to the bestselling The Wolf of Wall Street, now a major motion picture directed by MARTIN SCORSESE, starring LEONARDO DICAPRIO, MATTHEW MCCONAUGHEY, JONAH HILL, JEAN DUJARDIN, KYLE CHANDLER and JOANNA LUMLEY.
In the 1990s Jordan Belfort became one of the most infamous names in American finance: a brilliant, conniving stock-chopper. He was THE WOLF OF WAL
SELF-MADE IS A TRULY DEFINITIVE GUIDE; A 'GO-TO' BOOK FOR ALL ENTREPRENEURS AT ANY STAGE OF BUSINESS.
This authoritative, focused guide by two of the UK's brightest young entrepreneurs - The Apprentice runner-up, Bianca Miller and serial entrepreneur, Byron Cole - is a comprehensive toolkit for anyone who wants to make a success of running their own business. Featuring interviews with well know
Brand-new tools to unlock your brain’s potential! This expanded edition of the New York Times and #1 Wall Street Journal bestseller includes chapters on A.I., nootropics, discovering your brain type, and more.
For over 30 years, Jim Kwik, the world-renowned brain coach, has been the secret weapon of success for a diverse range of high achievers, including actors, athletes, CEOs, and business p
A step-by-step, sustainable plan for managing your energy bandwidth by intentionally prioritizing your health, family, career, passions, and desires, now in paperback.
In our unpredictable and continually changing world, time never seems to be on our side, and if anything, it often seems out of our control. But what if it wasn’t? What if you had the ability to take control of how you trade your
Product Description:
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
** A Wall Street Journal Bestseller **
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of crimin
#1 New York Times Bestseller
“This brilliant book will shatter your assumptions about what it takes to improve and succeed. I wish I could go back in time and gift it to my younger self. It would´ve helped me find a more joyful path to progress.”
—Serena Williams, 23-time Grand Slam singles tennis champion
The #1 New York Times bestselling author of Think Again illuminates how we can ele
The Feng Shui Kit provides tools to harness ch'i for improved health, wealth, and happiness. It includes a compass, ruler, and pa kua mirror to identify lucky directions and deflect negative forces. Accompanied by guidance from feng shui master Man-Ho Kwok, this kit helps you harmonize your home and workplace.
In a society where it is often easier to discuss sex than money, many of us have hidden issues about personal finances. But when fending off bill collectors, begging for salary advances, or borrowing from relatives becomes a way of life, unresolved money problems can lead to enormous stress and destroy relationships, careers, and lives. Do you recognize yourself or someone you love in any of these
The legendary bestseller that made millions look at the world in a radically different way returns in a new edition, now including an exclusive discussion between the authors and bestselling professor of psychology Angela Duckworth.
Which is more dangerous, a gun or a swimming pool? Which should be feared more: snakes or french fries? Why do sumo wrestlers cheat? In this groundbreaking book, le
Drawing upon a six-year research project at the Stanford University Graduate School of Business, James C. Collins and Jerry I. Porras took eighteen truly exceptional and long-lasting companies and studied each in direct comparison to one of its top competitors. They examined the companies from their very beginnings to the present day -- as start-ups, as midsize companies, and as large corporatio
From the team that created the USA Today and Wall Street Journal bestseller The Daily Stoic, an elegant journal to help readers apply the stoic principles of wisdom and virtue in today's tumultuous world.Ryan Holiday has led the popular revival of stoicism since 2014, with his acclaimed bestsellers The Obstacle is the Way, Ego is the Enemy, and -- in partnership with Stephen Hanselman -- The Daily
From the #1 New York Times-bestselling author of The 48 Laws of Power comes the definitive new book on decoding the behavior of the people around you
Robert Greene is a master guide for millions of readers, distilling ancient wisdom and philosophy into essential texts for seekers of power, understanding and mastery. Now he turns to the most important subject of all - understanding people's drives
The book Lifehack calls "The Bible of business and personal productivity."
"A completely revised and updated edition of the blockbuster bestseller from 'the personal productivity guru'"—Fast Company
Since it was first published almost fifteen years ago, David Allen´s Getting Things Done has become one of the most influential business books of its era, and the ultimate book on personal
Jack MacDonald, president of TYPCO, is trying to transform his company. He's hit a impasse with unhelpful and defensive director reports and ingrained systems of doing business that no longer serve their purpose. Unsure of how to continue, he turns to business consultant, Jordan Mckay, who has helped Jack with management challenges in the past.Jack is surprised that instead of suggesting practical
Why do you do what you do? Why are some people and organisations more innovative, more influential and moer profitable than others? Why do some command greater loyalty from customers and employees alike? Even among the successful, why are so few able to repeat their success over and over? People like Martin Luther King, Steve Jobs and the Wright Brothers might have little in common, but they all s
The bestselling author of Start With Why and Leaders Eat Last is an unshakable optimist. With this beautifully illustrated book of axioms and anecdotes, Sinek amplifies his vision to inspire readers to overcome obstacles and become the leaders they wish they had. The book can help anyone get out of the rut that many us pretend is the fast track.