Economics and Business

Business books fall into two categories: theory and impractical protocols. Both provide either ideas without applications or applications without proven theoretical frames. They are like concept cars that no one expects to drive to work.THE LEADER ARCHITECT provides the bridge to proven solutions based on sound theory. These solutions are being used successfully by expert leaders at some of the be

Employee motivation has been consistently cited as a top and growing priority by CEOs, managers and human resources leaders across the world. This new title from best-selling author, Dr. Bob Nelson, will help move any organisation from just measuring the need to engage employees to actually changing management behaviour which will, in turn, lead to a stronger culture of motivation. Your organisati

Congratulations, you're a manager! Of course you have expertise in the field you're managing, but what about everything else? There's so much more to know! Whether you're a new or experienced manager, your responsibilities can become overwhelming at times. There are days and new situations that will leave you feeling vulnerable. You don't know where to start or even what to ask! THE MANAGER'S ANSW

Each of us sees more than 5,000 marketing messages every day. In such a crowded marketplace, brands are scrambling to find new ways to cut through the clutter to reach consumers. With such intense competition, it's critical to stand apart beyond service and price.CONVERSATION MARKETING will help you connect your brands, not just to the minds of your consumers, but to their hearts. Slick slogans an

Intuition is the great differentiator in business. Listening to, trusting and acting on your intuitive intelligence separates you from the pack as most people are not listening to theirs. Intuition is the one intangible skill that enables teams to function at a higher level and add more dimension and power to their ability to solve problems and grow. Yet the question that each business leader and

What do leaders and executives do to keep improving their performances and maintain momentum? They go back to the basics. Fundamentals are the glue - communicating, listening, questioning, inspiring followers, being accountable and delegating. These essentials are the change agents for leaders with a desire to succeed.In LEADERSHIP SKILLS THAT INSPIRE INCREDIBLE RESULTS, Halstead gives readers the

Master negotiator, Roger Dawson, turns his attention to the person on the other side of the desk - the salesperson who's trying to close a deal with the most favourable terms.The goal of most negotiations is to create a win-win situation. Imagine if you could win every negotiation and leave the other person feeling like he or she has won too? This book teaches you how to be the power sales negotia

The vast majority of word of mouth happens offline, in everyday conversations. In THE SCIENCE OF CUSTOMER CONNECTIONS, Karrh offers simple concepts plus practical guidance for individual professionals, teams and complex organisations to be part of those conversations in ways that increase their business. With clear language and a sense of humour, Karrh guides readers step by step to create: · A me

In WHY CUSTOMERS LEAVE, popular customer experience and marketing speaker, David Avrin, makes a compelling case for customer experience as a bankable differentiator in an era of vast marketplace choices. The book lays out the very visible reasons for the recent shift in customers' mindsets and expectations, illustrates the myriad ways that companies inadvertently drive customers and prospects into

Technology has revolutionised the business sector. Whether you're an entrepreneur, employee, CEO or executive, you're likely feeling the effects of less humanity and more technology. Our minds are distracted, our attention spans are shortened, we want everything on demand, in boxes are never empty, our energy is frequently negative, we're addicted to social media and we're sleep deprived. This can

When a company can get its best ideas to market faster, its leaders can be confident that their most important strategic decisions will be executed faithfully and their visions for the company's future will be realised. They are, also, able to be agile in response to market changes, pursue new opportunities and achieve ambitious plans for growth.HIGH VELOCITY INNOVATION will show how companies acc

In today's workplace, managers, leaders and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself - your mindset, presence and behaviour.TURN ENEM

The human longing for respect and dignity is deep and pervasive. Yet, while resolving more than 300 workplace conflicts, author, Anna Maravelas, has met thousands of individuals struggling with tension and mistrust. CREATING A DRAMA-FREE WORKPLACE contains strategies to avoid and reverse these troubling trends. Learn why trust and connectedness slip through our fingers despite our yearnings for wo

THEY DON'T TEACH CORPORATE IN COLLEGE has resonated with hundreds of thousands of readers and is currently used as a text in corporations and universities across the country. Streamlined and made more accessible for the current generation of twenty-somethings, this new edition is for those that want to make a difference right now but lack some of the core skills to make it happen. Learn how to:· M

Being a responsive leader means playing to win. Responsive leadership can thrive anywhere, unlike systematic leadership. The latter imposes methods and laws; principles govern action. In contrast, responsive leadership is a living, changing set of traits and skills that adapts to new people and environments. You may have an impressive grasp of how to influence, inspire and build teams, but you mus

Want to avoid business disasters, whether minor mishaps, such as excessive team conflict or major calamities like those that threaten bankruptcy or doom a promising career? Fortunately, behavioural economics studies show that such disasters stem from poor decisions due to our faulty mental patterns - what scholars call “cognitive biases” - and are preventable. Unfortunately, the typical advice for

Finding the right talent is hard. Finding the right talent that will prosper and stay is even harder. Business growth is being stifled and fields of office cubicles remain empty due to the fierce competition for talent today with job openings having recently surged to a record high.EVERGREEN TALENT will show you how to attract, find and keep employees for the long-term. What many organisation lead

Too often, people avoid difficult conversations; but these discussions often need to happen to bring people together so we can all succeed.There's no denying that our workplaces are more diverse than ever. Age, race, gender—there are so many different perspectives and experiences being brought to the table. And the best employees and leaders know that harnessing the power of these differences will

WAIT, I'M THE BOSS?!? is chock-full of useful information, tips and checklists that can be used by anyone who aspires to become a skilled manager. While it's written with the new manager in mind, it can, also, serve as a useful refresher for any manager, no matter how experienced he or she may be. With this book in their hands, new managers will always know where they are going - no matter where t

One of the most important questions a leader can ask themselves is: “How do I get my teams, my organization to move faster?”That is the challenge that all leaders face. This challenge grows more intense every day. LEAD WITH SPEED is the answer. This problem of speed is often disguised by other symptoms, such as “my projects cannot make an accurate prediction of when they will be done” or the state