Economics and Business

Who changed the rules of business?It's a different game now. In an increasingly globally diverse workforce, it's vitally important that leaders understand their team inside and out. This takes a new toolbox of skills for the 21st century. Today you need winning strategies to avoid the costly pitfalls of high turnover, low morale and poor collaboration, not to mention the cost of missed deadlines a

In today's economy, a salesperson must have the performance skills of an actor in order to stand out in an increasingly crowded business environment. Just as an actor wins the audience's applause by delivering a phenomenal performance, a salesperson must deliver an equally memorable buying experience to win in business.ACT LIKE A SALES PRO takes its cue from acting - the ultimate form of persuasio

Take a random sampling of managers and executives and you will inevitably encounter the good, the bad and the inept. But there are those rare souls who are excellent bosses, who achieve great results while retaining their staff 's loyalty, affection and exemplary performance. Who are these elite performers - these Superstar leaders? And how can you become one? SUPERSTAR LEADERSHIP identifies key h

THE WINNING MANAGER'S PLAYBOOK gives business owners and managers what they so desperately need: a clear, focused, laser-sharp tactical manual of what they need to know right now to make their organisation a success.The authors' presentation of their six commonsense practices creates a systematic framework useful to managers, entrepreneurs and executives alike, providing them with:· Clear, hard-hi

Are you having a tough time finding new customers for your product or service? SUPERSTAR CUSTOMER SERVICE follows Superstar Leadership and Superstar Sales, three titles aimed straight at achieving the highest levels of performance in these three essential areas. Customer service may be one of the most demanding and difficult jobs you'll ever have...but it has the potential to make you a Superstar!

THE OFFICE POLITICS HANDBOOK is for business executives, managers, consultants, lawyers, agents, editors and anyone who wants to become more politically astute, more powerful and more successful. This is not a book on political game playing; it is for people who hate power games but who know that politics takes place in every organisation and want to make sure they wind up on top of the heap - not

In a global, complex and competitive world, developing a plan without testing it against market reaction is like walking blind into a minefield. War gaming is a company's metal detector. Yet war games run by the large consulting firms are kept secret and cost millions. For the first time, this book makes them accessible to every product and brand manager, every project leader, every marketing prof

This is a difficult time to be a leader. The majority of employees are disengaged, their discretionary efforts tamed, passions for work fleeting and ideas tethered. None of this needs to stop you. You can create a workplace where engagement, passion and great work thrives. If you're someone's boss, whatever your level or role, you can use these trust essentials to:· Create your own Trust, Inc, a t

A small business is not just a scaled-down version of a big one. In fact, some of the strategies that work well for larger companies may actually be completely irrelevant for smaller firms. SMALL BUSINESS FOR BIG THINKERS offers unconventional but, proven, strategies to run a better small business. It, also, provides a roadmap for owners looking to expand their small businesses by doing more busin

While today's global economy is experiencing a significant cycle of outsourcing across industries, leadership cannot be outsourced; it must be organically transformed. THE NEXT GEN LEADER will show you how to discard outworn traditions and become the next-generation leader you were born to be! It is a system designed to help you maximise individual, team and organisational leadership potential, re

Should your company pursue global expansion or mine local opportunities? Take risks to grow dramatically or protect your current stability? Seek to maximise sales or the bottom line? We're so often faced with apparent paradoxes: continuity and change, conservatism and progressiveness, predictability and chaos. In business, inherent tensions are mistakenly viewed as problems to be resolved once the

Life is a contact sport and no one knows that better than Eve Wright, a dynamic professional sports executive, entrepreneur and mother. But as our world grows increasingly complex, competitive and confusing, life becomes less about the luxury of doing what we want and the necessity of doing what we must.But it doesn't have to be that way. LIFE AT THE SPEED OF PASSION will revolutionise the way you

As companies expand and grow, the skills that led to their success often won't sustain further development in a more complex, high-stakes environment. Yet few resources exist to help them. They frequently flounder in their attempts to create a competitive strategy, work with the board and keep other talented executives, managers and employees on board, all while endeavouring to navigate the turbul

80 percent of small businesses do not receive outside funding. They scrimp and save to make their business dreams a reality. As these businesses grow, the hasty financial decisions and systems put in place during their infancy inevitably crumble. Banishing biz-speak, THE FINANCIALLY SAVVY ENTREPRENEUR offers entrepreneurs—indeed, all business owners—simple and innovative tools to maintain business

Play is an essential, necessary and natural human activity... and it's for adults and companies too. Play is an immersive process that allows us to ask “What if?” - to break free of the strictures that limit creativity and satisfaction. It is not about reverting to childhood, but a way to use the processes that came naturally to us as children but have been trained out of us, labelled as inappropr

Somewhere between self-help and self-promotion lies self-awareness and advancement. YOUR ULTIMATE SUCCESS PLAN is a book that provides surprisingly easy-to-apply business strategies in an approachable, actionable, authentic way and encourages you to find your voice and realise your potential. The characters you will meet in each chapter of this book are easy to relate to - professional women and m

In this limited hardcover edition of Eisenstein's landmark book, he argues that our disconnection from one another and the natural world has mislaid the foundations of science, religion, money, technology, economics, medicine, and education as we know them.

Think and Grow Rich has sold millions of copies since Its initial publication and is still one of the bestselling books on the market. With 365 quotations from Napoleon Hill's most important works on success and abundance, this daily guide serves as a companion for everyone who wants to experience more prosperity in their lives.Using Hill's idea that each day matters and that every day offers new

Here is a collection of ancient Chinese maxims on strategy, battlefield tactics, and deception—in the spirit of such classics as The Art of War and The Book of Five Rings—made fresh and relevant with contemporary examples and explanation. The origin of The 36 Strategies of the Martial Arts is unknown; however, the text is a synthesis of various military principles, political expressions, and even