Economics and Business

Research and experience demonstrate two areas with which many new managers are completely unfamiliar: delegating tasks and work and making decisions. Some struggle with this for years. But it doesn't have to be hard. 151 QUICK IDEAS FOR DELEGATING AND DECISION MAKING combines 50 years' experience of two managers and the experiences of other managers who have been interviewed and observed.

A good question is the salesperson's single most powerful tool, one that can be powerfully used in every stage of the sales process, from making appointments to closing the sale to following up afterwards; yet, most salespeople are ill-equipped to use this powerful tool effectively.

LOUD & CLEAR is essential for everyone who needs to know how to get what he or she wants from anyone. Whether you need to get a message through to an employer, team, committee, your staff, your neighbour, teacher, student or spouse, this book will show you how to get their attention by: · Using your head.

All Star Sales Teams focuses on moulding the sales team into an organisation's most productive nucleus. This book uniquely integrates critical development, organisational and compensation concepts into practical, day-to-day processes. It, also, answers eight key questions that define successful sales and reward structures: · What methods most clearly communicate sales objectives?

Ever put your foot in your mouth? Some believe it's a genetic problem - “bad wiring” installed in the brain that forces people to open mouth and insert foot. Others believe it's a personality trait they can't change or control.

From simple shapes and colors to gods, mythical beasts, sacred rituals, and global branding, over 2,000 signs and symbols are explained through text, illustrations, and photography.

Managing people is the biggest challenge any organization faces. It's a challenge that has grown even more difficult over the past decade. Since THE BIG BOOK OF HR was first published, we've seen dramatic changes in the workplace and the workforce.

Do you ever find that you are not the patient, compassionate problem solver you believe yourself to be? Are you surprised at how irritated or flustered the normally unflappable you becomes in the presence of a specific colleague at work? Have you ever felt your temper accelerate from zero to sixty when another driver cuts you off in traffic? Our reactions don’t occur in a vacuum.

Intelligence is usually seen as the ability to think and learn, but in a rapidly changing world, there's another set of cognitive skills that might matter more: the ability to rethink and unlearn. In our daily lives, too many of us favor the comfort of conviction over the discomfort of doubt. We listen to opinions that make us feel good, instead of ideas that make us think hard. We see disagreemen

HEART AND SELL offers salespeople, entrepreneurs and corporate leaders a system of emotional selling that will revolutionise the sales process. Shari Levitin, who pioneered the Third Level Selling™ movement, takes this concept to a whole new level and shows you methods to create an emotional customer experience that creates true urgency, a process to decrease objections and techniques to ...

THE BRUCE LEE CODE focuses on the business strategies prevalent in Lee's life and teachings that helped unlock his full potential. Bruce Lee's attention to brand is a major reason why he continues to influence pop culture today, and he was a pioneer, being one of the first Hollywood stars to start his own production company.

People issues. They seemingly arise out of nowhere and just don't go away. It's critical that managers handle them right. As a manager, you need to know so many things about managing people, but you don't even know what to ask! THE DECISIVE MANAGER can help.

No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, THE CONFLICT RESOLUTION PHRASE BOOK is the ideal resource to help anyone prepare for and prevail in these situations.

Business writing has been transformed in our era from long, leisurely letters to fast faxes, instant e-mails, crisp memos and concise letters. Your reader doesn't have time to waste. And neither do you. That's where THE ENCYCLOPEDIA OF BUSINESS LETTERS, FAXES, AND E-MAIL can help.

“Steve Chandler's coaching has had a tremendous impact in my life. He was vital to my personal transformation from a man of ideas and dreams to a person of action and reality.” —Radames Soto, former managing director, The Wall Street Journal The world of leadership has changed dramatically since 100 WAYS TO MOTIVATE OTHERS was written and now Chandler and Richardson have revised and ...

With over 800 stunning color photographs, this book displays ceramics once proclaimed to be the "fastest-selling decorative art pottery," Roseville's Artcraft, Cherub Cameo, Donatello, Pine Cone Modern, and Wincraft lines. The thorough text explores the history of the famous Roseville Pottery Company, from its beginnings in Roseville, Ohio, in 1890 through its closure in Zanesville, Ohio, in 1954.